1. Scope of this Information Notice

This notice applies to the processing of personal data of:

  • Our contractual partners, such as suppliers and clients („Business Partners”);

  • Visitors and users of our website www.regenpharma.com („Users”).

2. What Data Do We Collect About You?

We collect and process your personal data through:

  • Information you provide by filling out forms on our website: Contact page form, Quick Contact form, Login page form, new user account creation form, Live Chat form;

  • Correspondence with us via phone, email, or any other means.

The information you provide may include your name, home address, delivery address, email address, phone number, and other relevant details.

We do not collect or process sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, health information, sexual life or orientation) unless:

  • We are legally required to do so; and/or

  • You have provided explicit consent separately.

If you voluntarily provide sensitive personal data through interactions with our website or correspondence, we will delete such data unless processing is necessary for a legitimate purpose, or if you have made the data public (e.g., on a public forum).

If we obtain your personal data from a third party, we will inform you about the processing as soon as possible, but no later than one month after obtaining the data.

3. Purpose and Legal Basis for Processing Personal Data

We may process your personal data in the following cases:

  • To provide services, deliver goods, and process payments under relevant contracts;

  • To comply with legal obligations;

  • With your consent, for advertising and marketing purposes.

You can withdraw your consent at any time by contacting us at info@regenpharma.com.

When required by legal or contractual obligations, providing personal data is mandatory. In other cases, providing data is optional.

4. Sharing Personal Data

We do not sell or rent your personal data to third parties. Within our company, only authorized personnel have access to your data, and they are bound by confidentiality obligations.

We may share your data with:

  • Business partners, suppliers, and subcontractors for contract execution;

  • Delivery services within the European Union;

  • Service providers offering administrative, professional, or technical support;

  • External consultants (e.g., lawyers, accountants, auditors).

We ensure that third-party service providers maintain appropriate security measures and process data only as instructed by us.

5. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws:

  • For clients and business partners: during the contractual relationship and as required by law;

  • For website users: as long as the user account is active;

  • For job applicants: during the recruitment process and for two years thereafter if not hired;

  • For data processed based on consent: until consent is withdrawn or the processing purpose ends.

6. Data Storage and Transfer

Our website is hosted on servers located in Romania. We do not intend to transfer your personal data outside the European Economic Area (EEA) unless adequate protections are in place, such as:

  • An adequacy decision by the European Commission;

  • EU-approved standard contractual clauses;

  • Other appropriate safeguards as required by law.

7. Your Rights

You have the following rights under data protection laws:

  • Access to your personal data;

  • Rectification or deletion of your data;

  • Restriction of data processing;

  • Objection to data processing;

  • Data portability;

  • Withdrawal of consent at any time;

  • Lodging a complaint with the National Supervisory Authority for Personal Data Processing.

To exercise these rights, contact us at info@regenpharma.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. All payment transactions are encrypted. You are responsible for maintaining the confidentiality of your login credentials.

9. Children's Privacy

Our website does not knowingly collect personal data from individuals under 16 years of age. If you believe that a child has provided us with personal data, please contact us at info@regenpharma.com.

10. Cookies

We use cookies to enhance your browsing experience. This processing is based on your consent, which you can manage through your browser settings. For more information, please refer to our Cookie Policy.

11. Contact

If you have any questions or concerns about the processing of your personal data, or if you wish to exercise your rights, please contact us at info@regenpharma.com.